Terms and Conditions

1. Acceptance of Terms of Use and Amendments.

Each time you use or cause access to this web site, you agree to be bound by these Terms of Use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms of Use. Please see our Privacy Policy, which is incorporated into these Terms of Use by reference.

2. Our Service.

Our web site and services provided to you on and through our web site on an "AS IS" basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.

3. Your Responsibilities and Registration Obligations.

In order to use this web site, you must or may be asked to register on our site and agree to provide truthful information when requested. When registering, you explicitly agree to our Terms of Use and as may be modified by us from time to time and available here.

4. Privacy Policy.

Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.

5. Registration and Password. You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.

6. Your Conduct.

You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.
You explicitly agree, in using this web site or any service provided, that you shall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.

7. Third Party Services.

Goods and services of third parties may be advertised and/or made available on or through this web site. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or responsible in any manner for any of your dealings or interaction with third parties.

8. Indemnification.

You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this web site or service, your violation of this Terms of Use or any other violation of the rights of another person or party.

9. DISCLAIMER OF WARRANTIES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE "SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.

10. LIMITATION OF LIABILITY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.

11. Reservation of Rights. We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.

12. Notification of Copyright Infringement. If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, our copyright agent may be contacted at the following email address:

jeff@starancycles.com

13. Applicable Law.

You agree that this Terms of Use and any dispute arising out of your use of this web site or our products or services shall be governed by and construed in accordance with local laws where the headquarters of the owner of this web site is located, without regard to its conflict of law provisions. By registering or using this web site and service you consent and submit to the exclusive jurisdiction and venue of the county or city where the headquarters of the owner of this web site is located.

14. Miscellaneous Information. (i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that partys right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.

15. Consent

By continuing to browse or otherwise accessing the web site, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this Web Site now.

 

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Privacy Policy


Maintaining your privacy is really important to us. You entrust us with your information, and
we take that responsibility seriously.


We may modify or update this Privacy Policy from time to time to reflect the changes in our
business and practices, and so you should review this page periodically. When we change
the policy in a material manner we will let you know and update the ‘last updated’ header as
below.

This Privacy Policy was last amended on 12-1-2018


This policy was last updated on 12-1-2018 in line with GDPR requirements. It may be
updated in the future and we will post the new version here on our website. We will never
deviate from our overall philosophy of maintaining your privacy, though.


  1. General Information

    Staran We take security and privacy seriously. This Privacy
    Policy explains how we collect, store and use personal data when you browse [your domain
    name] or otherwise provide your personal data to us. Please read this Privacy Policy
    carefully to understand how we will treat your personal data.

  2. What information we collect about you

    Your personal data

    When we say your "personal data", we mean any information that identifies any person that
    you provide to us.

    Your "personal data"; may also be contained in information that we collect about you in
    connection with your order or otherwise interact with us for example by electronic mail.

    When it comes to your personal data, we comply with our obligations under the General
    Data Protection Regulation and any other applicable data protection legislation from time to
    time.

    Your personal data includes the information you provide, on the [your domain name]
    website (including any forms you complete), or during an electronic mail enquiry about you.

    Examples of this personal data include your name, your email address, address including
    postcode which you provide to us when you set up an account and subsequently amend in
    the My Account section when you go to checkout; and any correspondence when you
    contact us.

    We do not knowingly collect or solicit any personal data from anyone under the age of
    sixteen or knowingly allow such persons to purchase goods from us. [your domain name] is
    not directed at children under the age of sixteen. In the event that we learn that we have
    collected personal data from a child under age sixteen without verification of parental
    consent, we will delete that information as quickly as possible.

    Information we collect - We collect information about your website usage, to improve our
    service and to understand trends to enhance and customize our website. Some of this data
    may be "personal data", where it identifies a person. Here's the information that we collect
    and how we use it:
  • We monitor patterns of usage, such as abandoned cart data, so we can understand how what people are interesting in buying from Staran to develop and improve our products and understand customer behaviour.
  • Staran does not store any credit card data. When payments are processed via credit card, Staran uses third-party vendors that are PCI-DSS compliant. At no point does Staran have access to your credit card information. For further information on how we meet industry standards for credit card information security visit https://freewebstore.com/PCI_compliance.html.

  1. How we use the information we collect

    We use your personal data for legitimate business reasons, for example email you when
    your order has been received. It will also enable us to contact you by email, fax, post, SMS,
    social media or telephone where necessary concerning Staran or an order you
    have placed; to record your personal preferences; to personalize our services to you (such
    as by pre-populating fields to make it easier for you to provide information when you return
    to the Staran . It will also enable us to produce reports you request as part of the
    services we provide.

    Contacting you for Marketing Purposes - We may use your personal data to contact you
    by email, fax, post, SMS, social media and/or telephone to let you know about our other
    Staran and/or third-party services, content, offers or product ranges which may be
    of interest to you. We will only use your data in this way where you have provided consent,
    we have legitimate business reasons for doing so, or where we are otherwise entitled by law
    to do so. If you would like us to stop providing you with such notifications, just contact us
    using the details in Section “How to Contact Us” at the end of this policy. Please note, this
    may take up to one working day to take effect. To stop receiving emails from [your store
    name] itself, you should cancel your Staran account or unsubscribe from our
    mailing list.


    Legal Requirements – We may use your personal data to comply with any legal obligations
    to which we are subject.

    4. Why do we use your personal data?

    We collect and use your personal data for a variety of reasons. We need some data to enter
    into and perform our contract with you. The lawful basis for processing your personal data is
    Consent as you have consented to provide your personal details to us to allow us to provide
    a service to you. If you fail to provide such data we will be unable to provide our service to
    you.

    Other information we collect because we have legitimate business interests, for example, in:
  • Fulfilling your order and providing updates on the order.
  • Understanding how our customers use our products, services and websites;
  • Understanding and responding to customer feedback;
  • Researching and analysing the services our customers want;
  • Improving our product and better understanding how our customers use it.

  1. How we share information we collect

    Except as described in this policy, Staran does not divulge any personal
    information gathered via its services to third parties.

    We may share your personal data with third parties in certain circumstances:
  • We may disclose your data to any member of our group (which means our subsidiaries or our ultimate holding company);
  • in the event that we, our business, or substantially all of its assets are acquired by a third party (in which case personal information about customers will be one of the transferred assets);
  • if we are under a duty to disclose or share your personal in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of Staran website users or relating to Staran users; or in order to enforce or apply any contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection or unlawful activity.

We also utilize a number of carefully selected third parties to help provide our services to
you. Examples of these functions include website creation and hosting, email, providing
marketing assistance and data analysis, data management, handling credit card transactions
and providing customer service. In choosing to work with any such third parties, we will
always ensure that the security policies and confidentiality arrangements of those third
parties adhere to the same requirements we ourselves impose and expect, as a minimum.
No ownership rights to the data will be transferred to any third party.

Sub-processors we use:

Name

Service Provided

Link


freewebstore

eCommerce provider
for website design,
hosting and data
storage.

https://freewebstore.com/privacy.htm

Enter any third parties
you use in connection
with your freewebstore
– such as mailchimp for
marketing, or Google if
you use Gmail as your
email provider etc.





  1. How long do we store your data for?

    We only store your data for as long as necessary for the purposes of processing set out in
    this policy.

    Data Retention Policy

Category

 What personal
information is kept?

How long is it kept for?

Order Data

Name, email, address

Warranty period

Invoice’s

Name, email, address

Warranty period

My Account

Name, email, address

Active until user unsubscribes or
makes an individual request

Newsletter subscriptions

Email address

Active until user
unsubscribes



  1. How to access and control your information

    You are free to change your personal details in the My Account section of your account at
    any time, if you have set up an account with us.
    You can also ask us for a copy of your personal data that we hold. We may ask for proof of
    your identity before providing any information and reserve the right to refuse to provide
    information requested if identity is not established. Please see “Your Individual Rights”
    below. Generally, we will retain your personal data for a reasonable period, or for as long as
    the law requires.

    Your individual rights

    7.1. Access to your personal data: You can ask us to confirm if we are processing your
    personal data and you may request a copy of your personal data by contacting us.
    See Section “How to Contact Us” at the end of this policy.


7.2. Right to change or withdraw your consent: Where you have given us consent to
make use of your personal data for any of the purposes outlined in this policy, you
may withdraw that consent at any time by contacting us using the details located at
Section “How to Contact Us” at the end of this policy. If you wish to change your
contact preferences or no longer wish to be contacted for marketing purposes, use
the Unsubscribe link in the email or get in touch. See Section “How to Contact Us” at
the end of this policy.


7.3. Right to Rectification: You may ask us to update out of date or inaccurate
information we hold about you. To do so, please log on to your Staran
account and update your information or get in touch using the details at Section “How
to Contact Us” at the end of this policy.


7.4. Right to Erasure: In certain circumstances you may ask us to erase your Personal
Data. If you would like us to erase the personal data we hold about you, please get in
touch using the details at Section “How to Contact Us” at the end of this policy


7.5. Right to Data Portability: In certain circumstances you may ask us to provide you
with the personal data that we hold about you in a structured, commonly used,
machine readable form, or ask for us to send such personal data to another data
controller.


7.6. Right to object: In certain circumstances you may object to our processing of your
personal data. Please get in touch using the details at Section “How to Contact Us” at
the end of this policy.


7.7. Right to restrict processing: You can ask us to restrict the processing of personal
data we hold about you in certain circumstances. Please get in touch using the
details at Section “How to Contact Us” at the end of this policy.


7.8. Make a complaint: You may make a complaint about our data processing activities,
please contact us. See Section “How to Contact Us” at the end of this policy.


7.9. Getting in touch: To make enquiries and/or to exercise any of your rights in this
privacy policy please contact us. See “How to Contact Us” at the end of this policy.


  1. Use of cookies [delete this section if you do not use Cookies]

We may send a small file to your computer when you visit our website. This will enable us to
identify your computer, track your behaviour on our website and to identify your particular
areas of interest so as to enhance your future visits to this website. We may use cookies to
collect and store personal data. We do not automatically log data or collect data you
specifically provide to us. You can set your computer browser to reject cookies but this may
preclude your use of certain parts of this website. You can do this by changing your browser
settings via the Help section of your browser.

For more information about the cookies we use, please see our Cookie Policy.

  1. Data security


We take security and privacy seriously. We will endeavour to take all reasonable steps to
keep your personal data secure once it has been transferred to our systems. We adopt
appropriate, industry standard data collection, storage and processing practices and security
measures to protect against unauthorised access, alteration, disclosure or destruction. For
more information how we keep our online data safe, visit
https://freewebstore.com/privacy.html.

10. How to Contact Us


If you have any queries relating to this Privacy Policy or use of your
personal or financial data, please contact us

 

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